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All message records are anonymised to give our members total anonymity and safety. Each one of our servers are fully secured by industry standard dedicated firewalls as well as an additional layer of software firewalls and military grade anti-virus software. All our servers are also certified by AVG and Google and are audited annual to ensure our safety measures and procedures are up-to-date and sufficiently robust.
Q Is my personal information safe and secure?
Yes. All message records are anonymised to ensure total anonymity and safety for our members. Each server is secured by industry standard physical dedicated firewalls as well as an additional layer of software firewalls and military grade anti-virus software. Our servers are also certified by AVG and Google and are audited annual to ensure our safety measures and procedures are up-to-date and sufficiently robust.
Q Are your servers secure and protected?
Yes. We have multiple servers at multiple locations, each protected by hardware and software firewalls which comply with the latest security standards. All data is backed up daily and fully encrypted. The physical locations themselves have an extremely high level of security - the details of which we cannot divulge for security reasons.
All our servers are located with our multi-award-winning hosting and server company who provide round-the-clock support 24 hours a day ensuring your data is protected at all times.
Q Is my billing details safe?
Yes. We never have access or view your billing information and it is never stored on our servers. Any billing information is strictly restricted to our billing companies only. They have to abide by extremely strict guidelines, rules and regulations with regards to storing any customer information - imposed by the banking and credit card industry.
Latest security scan: 26 Sep 2023
Scan status: Passed